Hinda Releases New Reward Delivery Study Findings
Hinda Incentives recently released a study designed to learn how the reward delivery experience impacts the perceptions of employees, customers and channel partners. The study revealed some surprisingly consistent feedback on the significant impact that relatively small, inexpensive enhancements have on recipient perceptions. “Every reward delivered to your home should be a celebration,” says Hinda Director of Fulfillment Benito Bustamante. “It’s not just a box with something in it. It’s a way to communicate the importance and value of the person receiving it. We want to make every delivery a celebration in a box.”
The research findings support Bustamante’s analysis. The study found participants felt even more valued when their item was wrapped in tissue paper. Small things like this not only make the delivery a celebration, but demonstrate the extra human touch in packaging that research participants felt recognized them as special. However, the study revealed there may be a point of diminishing returns for investments in custom packaging. When focus group participants opened an outer box to discover a gift-wrapped package inside, they were more likely to criticize details of the way it was wrapped, rather than feeling surprised and delighted.
To download a copy of the study, click here.
Contact:
Ric Neeley
Director of Marketing
Hinda Incentives
773-890-5900, ext. 3705
Master the Principles of Enterprise Engagement and ISO 9001 and ISO 10018 Quality People Management and 9 New Human Resources Standards
Discover a new internationally sanctioned approach to create new wealthyou’re your organization by achieving greater return-on-investment on your organization’s budgets for culture, leadership, communications, training, rewards & recognition and more.
Live: Enterprise Engagement in Action: How to Apply ISO Annex SL and ISO 10018 Standards and Practices to Any Business.
Date, Location, and Fees: Wed. Oct. 3, 3 pm-5 pm, and Thu. Oct. 4, 9 am-3 pm, at the University of Texas Arlington, 20 minutes from Dallas Fort Worth Airport.
A crash course on how to apply Enterprise Engagement to everyday organizational goals and to profit from new ISO Annex SL and ISO 10018 standards and certification. Click here for more information and to register.
In Print: Enterprise Engagement: The Roadmap 4th Edition, How to Achieve Organizational Results Through People and Quality for ISO 10018 Certification.
The first and most comprehensive book on Enterprise Engagement and the new ISO 9001 and ISO 10018 quality people management standards.
Online: The Enterprise Engagement Academy at EEA.tmlu.org, providing the only formal training on Enterprise Engagement and the new ISO 9001 and ISO 10018 quality people management standards. Provides preparation for professionals to support organizations seeking ISO 10018 employer or solution provider certification, as well as elective courses on Trade Show Engagement, Rewards and Recognition, Government, and other topics.
Plus: 10-minute short course: click here for a 10-minute introduction to Enterprise Engagement and ISO standards on Coggno.com.
Services: The International Center for Enterprise Engagement at TheICEE.org, offering: ISO 10018 certification for employers, solution providers, and Enterprise Engagement technology platforms; Human Resources and Human Capital audits for organizations seeking to benchmark their practices and related Advisory services for the hospitality field.
The Engagement Agency at EngagementAgency.net, offering: complete support services for employers, solution providers, and technology firms seeking to profit from formal engagement practices for themselves or their clients, including Brand and Capability audits for solution providers to make sure their products and services are up to date.
Enterprise Engagement Benchmark Tools: The Enterprise Engagement Alliance offers three tools to help organizations profit from Engagement. Click here to access the tools.
• ROI of Engagement Calculator. Use this tool to determine the potential return-on-investment of an engagement strategy.
• EE Benchmark Indicator. Confidentially benchmark your organization’s Enterprise Engagement practices against organizations and best practices.
• Compare Your Company’s Level of Engagement. Quickly compare your organization’s level of engagement to those of others based on the same criteria as the EEA’s Engaged Company Stock Index.
• Gauge Your Personal Level of Engagement. This survey, donated by Horsepower, enables individuals to gauge their own personal levels of engagement.
For more information, contact Bruce Bolger at Bolger@TheEEA.org, 914-591-7600, ext. 230.
