Newswire

In the US, the incentive, reward, and recognition (IRR) field — including incentive travel — is widely used and broadly accepted across business functions. Most organizations deploy incentives in some form, and many leaders recognize their role in driving performance, engagement, and retention. Yet the field is taught almost nowhere in schools, receives remarkably little coverage in mainstream business media, and has limited recognition as a formal profession. There are about 50 companies in the world addressing employee and customer engagement, most employing people with no formal training in customer and employee engagement or well-being principles. ... [ read more ]

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A leading Middle Eastern incentive, recognition, and loyalty firm has purchased an sales and loyalty incentive company in Australia. ... [ read more ]

Why named-company case studies, academic or independently validated impact measurement matter to CEOs, CFOs, and boards... [ read more ]

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In a business climate favoring a greater focus on value creation in the use of incentive, rewards, and recognition, RRN conducted an AI assisted study of leading incentive, rewards, and recognition companies to find out how many provide case studies and to what extent they name the company or have the results independently verified. ... [ read more ]

One of the most ambitious loyalty programs in recent years provides a case study in loyalty dynamics at the most sophisticated level. ... [ read more ]

The practice of total quality management and established psychological factors suggest that do-this, get that reward structures can cause more harm than good. ... [ read more ]

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