How to

Most people consider the ago-old recognition field a mature industry, given that the first companies serving the market were launched in the 1800s to provide commemorative rewards for businesspeople. In the 1990s, technology firms entered the business, many raising significant funds to scale. Several failed; none have achieved growth anywhere close to the customer relationship management and other technology fields. Why? This show provides answers.... [ read more ]

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Organizations seeking to understand the cost and causes of turnover and referrals can now take advantage of a new analytics service from the Engagement Agency advisory service of the Enterprise Engagement Alliance at TheEEA.org, offered in conjunction with Rick Garlick, Ph.d., a highly experienced data and analytics professional with extensive experience in the engagement and loyalty fields. Click here for information on all the Engagement Agency’s human capital services. Click here for a link to all the Engagement Agency’s human capital advisory services. ... [ read more ]

Does your CEO and CMO know that organizations spend $176 billion or more on brands for use in business, event, and promotional gifting, rewards and recognition programs that provide invaluable brand exposure and incremental business that most brands consistently overlook or undervalue. ... [ read more ]

As part of its outreach effort for strategic people management, the Enterprise Engagement Alliance maintains two regularly updated libraries of links to information on the IRR (Incentive Rewards and Recognition) field and Stakeholder Engagement. ... [ read more ]

The world has changed but the pricing model for incentives, rewards, and recognition (IRR) has barely budged. If incentive and recognition companies are only being compensated for the rewards they fulfill, they will be unable to compete with retail or online-rewards platforms or merchandise and gift card master fulfillment companies. The appropriate pricing model compensates incentive and recognition companies, agencies, and advisory firms for the value they create, which should include enhanced stakeholder retention, productivity, quality, willingness to recommend, wellness, and safety, DEI effectiveness, etc.... [ read more ]

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The labor shortage, high employee expectations and turnover, customer disloyalty, and the increasing focus on stakeholder management and human capital reporting are creating significant opportunities for the IRR (Incentive, Rewards, and Recognition) field. Given that the IRR field remains largely unknown outside of the trade, the big question is: who will be the beneficiaries of this next period of growth?... [ read more ]

When comparing the Five Languages of Appreciation in the Workplace, it's easy to see that employees overwhelmingly don't choose tangible rewards as the primary way they want to be shown appreciation. Only 6% of employees identify tangible gifts as their primary language of appreciation, according to extensive surveys conducted by our company. And they also choose tangible gifts as their least valued language almost 70% of the time. That doesn't mean your company should give up their use: just understand how best to use them. ... [ read more ]

With an increasing focus on professional program design, return-on-investment management, and effective human capital management and reporting, everyone in business can benefit from the most comprehensive, authoritative knowledge management center in the field of stakeholder engagement.... [ read more ]