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Here is news from throughout the world of rewards recognition, including research, company news, mergers and acquistitions, etc.

IRF Study: Low Employee Engagement Seen Affecting Service Levels at Hotels

Published: Aug 9, 2023

A recent survey of incentive travel suppliers finds increased optimism for continued growth but highlights the impact of staffing and employee engagement issues on service levels. Incentive travel planners say that service levels have become a No. 1 consideration in buying decisions while hotels and other supplier categories admit they face varying degrees of employee recruitment and retention challenges. ... [ read more ]

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