Here is news from throughout the world of rewards recognition, including research, company news, mergers and acquistitions, etc.
The entry of Deloitte into the Total Rewards field, a new academic journal from the IRF, new ISO 10018 standards, the first university-based curriculum that includes rewards and recognition, and new companies and services focusing on program design, return-on-investment and behavioral science signal a new level of industry professionalism and expertise. ... [ read more ]
Two big announcements in the loyalty business illustrate the contrast between the old and the new. Around the same time American Express announced the closing of its multi-retailer Plenti program, Marriott announced the post-merger consolidation of its multi-brand loyalty program to the general satisfaction of all. ... [ read more ]
Hammacher Schlemmer's Live Conversation Speaking Translator provides two-way verbal communication between people who don't share a common language. According to the company, unlike text translators that require users to stop and enter each sentence word for word... [ read more ]
Klosebuy has added a new managed services feature to its local marketing platform to help marketing agencies seeking to enhance and automate their offerings to local and business-to-business clients. ... [ read more ]
UTMB announces that its EE Innovation Center will expand the mission of the International Center for Enterprise Engagement from managing the first ISO 10018 Quality People Management certification and helping to create other engagement standards, to formally establishing an academic and professional field and a vibrant marketplace of solution-providers. ... [ read more ]
The latest software as a service (SaaS) platform for Enterprise Engagement Performance Management is now available for consultants, practitioners and companies that are struggling with how to demonstrate a true bottom line return-on-investment (ROI) for their engagement programs in Quality Management, Sales, Human Resources, and Marketing. Enterprise Engagement Performance Management (EEPM) ROI Pro is designed to enable companies to design effective engagement programs to achieve almost any type of goal. ... [ read more ]
SVM has announced a new virtual open-loop prepaid card that can be used at retail using Apple Pay, Android Pay or Samsung Pay. ... [ read more ]
R. Scott Russell, Recognition Professionals International instructor for the 'Raising Employee Engagement'learning program at Engagement World, May 8 in Galveston, explains why he believes certification is necessary for anyone involved with recognition. Russell, who hold the RPI's Certified Recognition Professional designation, as well as the Certified Engagement Practitioner designation from the Enterprise Engagement Alliance, is Director of Engagement Strategies for the C.A. Short Company... [ read more ]
Author and consultant Chester Elton remains a big supporter of recognition, but believes it is of little value unless it supports a clear culture, mission, vision, values and organizational objectives. He says the new focus on people coming from investors, talented employees and consumers will accelerate the focus on a strategic approach to people and potentially transform the traditional recognition business.... [ read more ]
This annual gift card conference focuses on how to combine monetary, social and loyalty transactions into a single, cohesive strategy that maximizes the customer experience. Attendees include retailers and service providers dedicated to innovation. Its agenda is more evidence that the focus on experience and 360-degree engagement is growing. ... [ read more ]
